Video Recording: Hank Ebeling on Customer Service

Member Meetings

Talk: Crushing the Competition with Service

In today’s ultra competitive business landscape there is only one way to thrive and that is through delivering an outstanding customer service and outstanding customer experience. In this presentation learn how to:

  • Develop the proper service mindset
  • Importance of the right team for service
  • Tactics to use right now to thrive and wow customers

Recorded: March 5, 2021

About Hank:

Hank Ebeling is a small-business entrepreneur and the founder and owner of H4 Training gyms. He’s built his career on a passion for customer service and customer experience, and he shares his insights in interviews and conversations with a range of other small-business owners in his popular Success Trails Podcast. Hank recently authored the book Crushing the Competition with Service, which is available on Amazon.

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