Video Recording: Jody Jankovsky on Security Essentials
Talk: Security Essentials in Today’s Cyberworld
Black Line® IT offers Security Essentials training to help keep their clients safe in today’s cyberworld. Led by Founder and Managing Partner Jody Jankovsky, the interactive training session provides critical information applicable to both your professional and personal lives. Read More “Video Recording: Jody Jankovsky on Security Essentials”
Video Recording: Daleele Alison on Technology Tips
Talk: 5 Must-Know Technology Tips for Business Leaders to Save Time and Money
As business leaders, we have all heard the little voice in our head saying — “I know there is an easier way to do this”. Sadly, we often don’t explore it further, because we just don’t have enough time. Read More “Video Recording: Daleele Alison on Technology Tips”
Video Recording: Hank Ebeling on Customer Service
Talk: Crushing the Competition with Service
In today’s ultra competitive business landscape there is only one way to thrive and that is through delivering an outstanding customer service and outstanding customer experience. Read More “Video Recording: Hank Ebeling on Customer Service”
Video Recording: Thomas Herman on Revenue Generation
Talk: Why Should I Buy From You?
Whether you own a business, lead a sales team or are an individual contributor, this question is constantly being posed to you by potential customer(s). Read More “Video Recording: Thomas Herman on Revenue Generation”
Video Recording: Rich Austin on Negotiation Strategy
Talk: Modern Day Negotiation: Do You Sell or Negotiate?
This negotiation session is designed for sales executives and professionals aiming to “level up” their negotiation game. Participants will learn to use a repeatable, scalable, and proven sales methodology to conduct stronger negotiations. Read More “Video Recording: Rich Austin on Negotiation Strategy”
Video Recording: Paul Detlefs on Running a Business
Talk: Get a Grip on Your Business–Are you Running Your Business or is it Running You?
If you’d like to be more in control of your organization, you’re not alone. As thousands of business leaders have discovered, the key to faster growth, bigger profits, and fewer frustrations is to have a complete system of running your business. Read More “Video Recording: Paul Detlefs on Running a Business”
Video Recording: Susan Fignar on Relationship Management
Talk: Target Meaningful Relationships to UP Your Social Capital
Developing successful relationships and learning how to confidently relate and connect with others requires much more than showing up with a smile at a Zoom or in-person networking event. Read More “Video Recording: Susan Fignar on Relationship Management”
Video Recording: Bill Bartlett on Remote Selling
Talk: Remote Selling Best Practices and Goal Setting for Recovery
Designed for sales leaders, business owners and sales professionals eager to “level up” to navigate today’s selling environment. Read More “Video Recording: Bill Bartlett on Remote Selling”
Video Recording: Sarah Finch on Organizational Change
Talk: Winning the Game of Change
Change in business is such the norm these days that times with limited change almost feel abnormal! Despite the fast pace of change, many leaders still fumble when asked to lead a change. Read More “Video Recording: Sarah Finch on Organizational Change”
Video Recording: Karyn Ross on “Wow” Customer Service
Talk: “WOW” Customer Service is Effective, Efficient and Personal
Did you know that more than 50% of customers switch service providers after just one poor customer service experience? And that most don’t even tell the provider why they are dissatisfied. Read More “Video Recording: Karyn Ross on “Wow” Customer Service”
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